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 i Notiser, Press/Reklam

Shimano söker en servicetekniker med känsla för kundservice! Kanske drömjobbet för den sportfiskeintresserade med koll på teknik!

Working in a company with passion for sports and international colleagues; Your job has a lot of responsibilities and provides the opportunity to learn and grow and to develop your personal skills; The opportunity to have fun every day with a young team of passionate, hard-working people just like you!

We at Shimano are looking for a Customer Service associate to join our team. This role requires you to provide support to your team as well as deal with the customers. Are you a team player with exceptional people skills. Are you the one who feels easy while multitasking with a proactive approach? Are you the who is focused and persistent? If this sounds like you, then please do apply and send us your cv and motivation letter. We really are excited to hear from you!

The Challenge

  • Deliver consistent, accurate, high-quality service to our customers.
  • Answers questions from and gives technical support and advice to Shimano customers and fellow colleagues.
  • Review, register, evaluate and follow up with customer on service and warranty claims according to guidelines.
  • Where possible repair goods sent in by customers and pass on recommendations for improvements where faults have occurred.
  • Respond to emails and voicemails in a timely manner for same-day turnarounds.
  • Ensure that the correct organization, administration, and reporting is followed for technical documentation, warranty claims, recurring questions, and systems.
  • Full on the job technical & systems training will be provided.

What we are looking for

  • A minimum of two years of experience in the fishing industry.
  • Great customer service skills.
  • Clear communicator with excellent written and verbal communication in both Norwegian and English language.
  • Maintains accurate records.
  • Computer skills – Microsoft office, CRM & ERP systems.
  • Trade experience in a mechanical background is an advantage.

What do we offer?

Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together, and are proud to work for Shimano. Next to good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.

mer info om hur du söker tjänsten finns på Linkedin

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